Have a question that hasn’t been answered yet? Try looking below.
If we still haven’t answered your question, please contact us.
What types of items do you rent?
We specialize in renting tents, tables, chairs, and other event essentials. Our inventory includes various tent sizes, seating options, and tables to meet the needs of any event, large or small.
How far in advance should I reserve my rentals?
We recommend reserving your items as early as possible, especially during peak seasons. For larger events, booking 3-6 months in advance is ideal to ensure availability.
Do you deliver and set up the rentals?
Yes, we offer delivery, setup, and teardown services for an additional fee. We’ll arrange a convenient delivery time within West Michigan and ensure everything is set up safely and securely.
What areas do you serve in West Michigan?
Yes, we offer delivery, setup, and teardown services for an additional fee. We’ll arrange a convenient delivery time within West Michigan and ensure everything is set up safely and securely.
What is your cancellation policy?
Cancellations made 30 days before the event are eligible for a full refund. Cancellations within 30 days may incur a partial or full fee. Please review our full cancellation policy on our website for more information.
How big should my tent be for my event?
The tent size depends on the number of guests, seating arrangements, and any additional space requirements like dance floors or dining areas. Contact us, and we’ll help you choose the ideal tent size.
Are your tents weatherproof?
Our tents are designed to withstand typical West Michigan weather conditions. However, for safety reasons, we do not recommend setting up tents during high winds. If severe weather is forecasted, we suggest rescheduling or having a backup plan.
Do you require a deposit to reserve rentals?
Yes, a refundable 10% deposit is required to hold your reservation. The remaining balance is due at least one week before your event date to secure your items.
What happens if something is damaged during the event?
We understand that accidents happen. If any items are damaged, please contact us immediately. Additional charges may apply depending on the extent of the damage, and we’ll work with you to determine the next steps.
How can I request a quote?
You can request a quote directly through our website or by contacting us via phone or email. Let us know your event date, location in West Michigan, and item needs, and we’ll provide a detailed quote as quickly as possible.